Fax Status Codes

0

OK (Fax successfully sent)

Fax Success!

1

Internal error

Call disconnected after several minutes without getting a page break or confirmation from the sender/receiver.

256

Internal error

If you come across this error, please contact support.

263

Busy

The receiving line is in use.

403

Fax manually canceled.

 

3072

Telephonyerror

See *

3080

Telephony error

See *

3211

Fax machine incompatibility

See **

3220

Fax machine incompatibility

See **

3223

An unexpected disconnect command was sent

 

3224

The remote fax machine failed to respond

 

3225

Fax machine incompatibility

See **

3230

A disconnect message was received while attempting to negotiate transmission

 

3231

Fax machine incompatibility

See **

3233

Fax machine incompatibility

See **

3264

Fax machine incompatibility

See **

3267

Fax machine incompatibility

See **

3268

Transmission error (after page break)

 

3269

Fax machine incompatibility**

 

3300

Telephonyerror

See *

3510

Telephony error

See *

3830

Telephony error

See *

3912

Phone number not operational

No answer tone detected. The program is unable to classify incoming signals (i.e.,there was no busy condition, no ring, no audio energy was detected.

3931

Busy

The receiving line is in use.

3932

Phone number not operational

Fast busy. The receiving line might be out of order or disconnected.

3933

Busy

Unassigned number or telephony error.

3935

No answer (might be out of paper)

 

3936

Human voice answer

 

3937

Ring busy

A ringing condition was detected followed by a busy signal.

3938

Phone number not operational

 

6001

Phone number not operational

Unassigned Number?

6002

No route available

May occur in developer accounts and free evaluation accounts when faxing to expensive locations. Contact support for assistance.

6003

Telephony error

See *

6004

Telephony error

See *

6016

Telephony error

See *

6017

Busy

The receiving line is in use.

6018

No answer (Might be out of paper)

 

6019

Telephony error

See *

6021

Call rejected

 

6022

Number changed

 

6027

Phone number not operational

Invalid number format?

6028

Phone number not operational

Unassigned number

6029

Call rejected

 

6031

Telephony error

See *

6034

Telephony error

See *

6038

Telephony error

See *

6041

Telephony error

See *

6042

Telephony error

See *

6043

Telephony error

See *

6044

Telephony error

See *

6047

Telephony error

See *

6050

Telephony error

See *

6054

Telephony error

See *

6057

Telephony error

See *

6058

Telephony error

See *

6063

Telephony error

See *

6065

Telephony error

See *

6069

Telephony error

See *

6079

Telephony error

See *

6088

Incompatible destination

 

6095

Incompatible destination

 

6097

Incompatible destination

 

6099

Incompatible destination

 

6100

Incompatible destination

 

6102

Telephonyerror

See *

6111

Telephony error

See *

6127

Telephony error

See *

7004

Telephony error

See *

7012

Telephony error

See *

7013

Telephony error

See *

7200

Unspecified fax failure

 

8010

The remote fax machine hung up before receiving fax

 

8021

No answer

Might be out of paper

8025

Busy

The receiving line is in use.

204000

Rendering error

The system could not turn your documents into a fax. Make sure your documents contain no macros, that they are not password-protected, and that they are in our list of supported file types.

204001

Rendering error

The system could not turn your documents into a fax. Make sure your documents contain no macros, that they are not password-protected, and that they are in our list of supported file types.

205001

Internal System error(FindRoute)

Something unexpected has happened. Please contact support.

206001

Internal System Error(LocalSender)

Something unexpected has happened. Please contact support.

* "Telephony Error" can have a variety of meanings and sources, which are mostly related to the setup of a call. A failure on "telephony error" does not necessarily mean that your fax will never be successfully transmitted. Our fax server records your initial error message and will attempt to route your fax through different servers on different phone lines, which may make subsequent attempts successful.

** "Fax Machine Incompatibility" means that the communication between our fax server and the recipient did not succeed even though the call was connected.